FAQ's

Q: How long will it take to receive my order? 
Orders are typically processed within 1-3 business days, followed by delivery within 6-15 days.You will receive a tracking number once your order has shipped.


Q: Why isn't my tracking number working?
It may take upto 5 business days for your tracking number to activate once you receive it.


Q: What is your return policy? 
We accept returns within 30 days of purchase for a full refund or exchange (exceptions apply). Please visit our Returns Policy (https://shopventico.com/policies/refund-policy) page for more details.


Q: What payment methods do you accept? 
We accept a variety of payment methods, including credit cards, PayPal, and other popular options. All transactions are secure and encrypted to protect your information.


Q: Are your products eco-friendly? 
Yes, sustainability is a core value for us. Our products are made from eco-friendly materials and we are committed to reducing our environmental footprint